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First Appointment

How to make an appointment

Making an appointment is simple. You may request an appointment online or call our main office directly at (212) 305-4118. You will also find the office phone numbers for each of our doctors on their bio pages (web pages made for each doctor that include their experience, education, specialties, patient stories, contact information, and more).

For online requests, one of our patient care coordinators will be in touch immediately after reviewing your submitted information.

Once you receive a call back, our patient care coordinator may ask you to mail or fax us your most recent images or scans and a copy of your insurance card so we can better assess your condition prior to scheduling an appointment with one of our doctors. Please be prepared to provide these items.

Note: Images and scans must have been completed within the last six months. If yours are older than that, please have your primary or referring physician repeat the study. Otherwise, we may not be able to complete the evaluation necessary for scheduling an appointment. Please see below for our mailing address and fax number.

Make sure to include your first name, last name, and primary contact information.

MAIL
ATTN: [Doctor Name]
Department of Neurological Surgery
Neurological Institute of New York
710 West 168th Street, 4th Floor
New York, NY 10032

FAX
(212) 342-2026

In most cases, the medical staff will review your information within two to three business days of receiving your complete information (including medical history, films, etc.).

If your case is urgent and you need to see one of our neurosurgeons immediately, please call our office directly at (212) 305-4118.

How to prepare for your first appointment

Once your appointment is scheduled, please download and fill out the patient forms required by your doctor and bring them with you to your first appointment. If you prefer to receive these forms in the mail, please call your doctor’s office to request them.

Please make sure to bring all of your insurance ID cards, any X-rays, MRI images, and/or other imaging tests with you on the day of your appointment. (See our insurance page for more information on our network participation and insurance specialist’s contact information.)

Please arrive 15 minutes prior to your appointment time to check in.

Your first visit

Please arrive 15 minutes prior to your appointment time to check in. We sincerely value your time and will make every effort to see you at your scheduled appointment time.

As soon as you enter the Neurological Institute, you will be greeted by a security guard who will direct you to the elevators. Please take the elevator to the 4th floor. (Note: You do not need to check in on the 1st floor.)

For Pediatric Neurosurgery, please take the elevator to the 2nd floor.

For spine appointments, please take the elevator to the 5th floor.

Walk straight out of the elevator on the 4th floor and down the hall to the glass doors on your right. Once you arrive, ask the receptionist to the left where to find your physician’s office.

You may the be asked to sit in the waiting room until you are called for your appointment.

After your exam, please check in again with your physician’s administrative assistant for next steps.

After your appointment

ColumbiaDoctors has a patient portal where you can access your records online. In order to do so, you will first need to register by following the prompts on the page.

If you have any further questions or concerns, please contact our office at (212) 305-4118.

patient journey

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